Frequently Asked Questions
Everything you need to know about shopping with Sutisancha Designer Sarees
Are the sarees featured on the website authentic handloom products?
Yes, at Sutisancha, we pride ourselves on offering 100% authentic designer sarees. Each piece is sourced directly from skilled weavers or crafted by our in-house designers to ensure premium fabric quality and traditional craftsmanship.
How long does it take to deliver my order?
Domestic orders within India typically take 5-7 business days to arrive. For international shipping, delivery times vary between 10-15 business days depending on the destination and customs clearance.
Do you offer customization for blouse stitching?
Yes, we provide custom tailoring services for blouses. You can select the 'Stitching' option on the product page and provide your measurements. Please note that customized items require an additional 5-7 days for processing.
What is your return and exchange policy?
We accept returns within 7 days of delivery only if the product is received in a damaged condition or if the wrong item was sent. The saree must be unused, unwashed, and have all original tags and packaging intact.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. For domestic orders within India, we also offer a Cash on Delivery (COD) option for select pin codes.
How should I care for my designer saree?
To maintain the longevity of the fabric and intricate embroidery, we strictly recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in a muslin cloth to prevent any damage to the zari or delicate threads.