Returns & Exchanges Policy
At Sutisancha Designer Sarees, we strive for perfection in every weave, but if you are not completely satisfied, we offer a seamless return process within 7 days of delivery. Please ensure that the saree remains unworn, unwashed, and retains all original designer tags and packaging.
Return Process
- 1.Initiate Request
Log into your account and navigate to 'My Orders' to select the item you wish to return, or contact our support team with your order ID.
- 2.Quality Inspection
Ensure the saree is folded correctly in its original box; our team will verify the request based on photos of the product's current condition.
- 3.Reverse Pickup
Once approved, we will arrange a complimentary reverse pickup from your doorstep within 24 to 48 business hours.
- 4.Refund Processing
After the saree passes our physical quality check at the warehouse, your refund will be credited to your original payment method within 5-7 business days.